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Terms & Conditions and Right of Withdrawal

You have the right to withdraw (cancel or return) an order within 14 days of delivery. While doing so please attach a withdrawal form
extfiles.etsy.com/cancellation-forms/EUCancellationFormEN.pdf

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):

https://ec.europa.eu/consumers/odr